Dylan Moreau
Statistics Major · University of Victoria
Education
Bachelor of Science (BSc), Statistics Major (4th Year Standing)
Relevant Coursework: Probability & Statistics, Regression Analysis, Data Visualization in R, Statistical Computing
Experience
Service Shop Technician
Utilized diagnostic tools to improve repair accuracy and service efficiency. Built and repaired over 170 bikes per month while meeting tight deadlines. Communicated with customers to ensure service needs were well understood.
Bike Technician Supervisor
Trained and supervised a cross-functional team of employees from multiple organizations. Led meetings on budgeting and sales projections. Designed a forecasting system to predict high-volume days during peak seasons.
Customer Service and Planter
Delivered excellent service, receiving multiple customer compliments. Managed customer inquiries and supported retention. Assisted in restocking and maintaining clean, appealing displays.
Skills & Abilities
Strong customer service as an effective communicator
Collaborative team member with experience in training staff
Fluent in English, conversational French
R (tidyverse, ggplot2, dplyr)
Python (NumPy, pandas, matplotlib)
Microsoft Excel (pivot tables, data cleaning, trend analysis)
SharePoint (data visualization, report writing)
Activities and Interests
A very active person who enjoys being outside, playing team sports, running, climbing, and downhill mountain biking
Interested in education
Certifications
- Class 5 Driver's license with access to a vehicle (2022–Present)
- Junior Mountain Biking Instructor (2024)
References
Mike Greer
Mike@elevationoutdoors.ca
Alex Barg
Abarg@sportchek.ca
Kirsten Segler
Kirstenseg@thegreenery.ca
Note
Further work experience can be provided upon request.